A key feature in the growth of our company is the investment into the Research and Development team and the facilities.
2017 was a significant year for us with the introduction a brand new facility, installation ramp for trialing products and additional skilled staff.
Our research has lead to new developments in PCB board design and manufacture, thus enabling us to manufacture our own test machines and equipment. Coupled with the introduction of new reverse engineering practices, to gain a deeper understanding of electronics component failure and software failures, we are developing a very strong team and equally, a very robust product.
In September 2017, we introduced our own in-house plastics development and have started to design plug replacements that we 3-D print on our own specialist machines.
Every new to range (NTR) product must come through the development process, to fully understand all failure points and to provide a full and comprehensive repair, to enable the remanufacturing team to provide high quality products that will exceed the 2 years, unlimited mileage guarantee that we provide. The development processes will underline any weak areas in the old product, that may cause premature failure on the vehicle. These failure points can range from Software, communication, mechanical, electronic, OE design flaws and plastics failure. The research team has a responsibility to find a solution to all of these areas.
Now that we have the introduction of our own fitting facility, we can trial the product prior to introduction into the remanufacturing workshops. This facility not only enables us to check the robust nature of our repair, but it also helps us to fully understand the installation processes needed to be undertaken by the mechanic who would install our products. We are able to provide installation guides for all our products, that assist with mechanical and diagnostic installation support.
It has always been a pleasure to deal with the Complete Steering team. They are polite, professional, and provide innovative solutions when needed.
Euro Car Parts considers Complete Steering a professional supplier and trusted partner due to their industry knowledge, professionalism and determination to succeed, developing a leading range of EPS steering products in support of our customers throughout the UK and Ireland.
Only having worked with Complete Steering for short period of time, I have become very impressed with their customer service, working practises and above all the quality of the products that we purchase. Andrew Page has a reputation for suppling high quality parts matching OEM specification and Complete Steering is a perfect supply partner.